Frequently Asked Questions

What is Synapway?

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Synapway is a science-based digital neurocognitive exercise platform designed to improve attention, memory, and executive functions for all ages. It can be used on mobile devices and the web.

Which age groups can use it?

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Synapway is designed separately for children, teens, university students, and adults. Content is automatically adapted based on age and needs during profile setup.

Is Synapway a treatment?

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No. Synapway does not provide clinical diagnosis or treatment on its own. If you have a psychological or neurological diagnosis, we recommend using it with your doctor or psychologist.

What is your scientific foundation?

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Exercises are designed by expert psychologists, inspired by current research on attention, memory, processing speed, and executive functions, as well as neuropsychological test models. The system is continuously improved with user data and clinical experience.

How long should I use it daily?

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Recommended usage is at least 3 days per week, around 15–25 minutes per day. This may vary based on personal goals and performance level.

Is my data secure?

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Yes. Synapway processes user data according to privacy principles. Your personal information is encrypted and stored on secure servers and is not shared with third parties without your consent.

How does pricing work?

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Synapway offers a free starter plan with limited content and paid packages with more comprehensive features. For current pricing, please check our “Packages” or “Pricing” page.

Can I use it without the internet?

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Some content can be used offline, but an internet connection is recommended to save your progress and access the latest exercises.